Learn about our extensive hotel cleaning protocols
Our 20-step procedure
Through our partnership with SGS, we’ve designed extensive cleaning and safety protocols to disinfect our hotels and prioritize your health. Our team carefully manages all areas, from public spaces to guest rooms, with great attention to detail to achieve the highest standard of cleanliness.
Our 10-step procedure for Meetings & Events
Host with confidence thanks to our thorough, 10-step protocol for sanitizing all meeting and event facilities. Our team can also help you design the perfect setup for following social distancing requirements.
Partnering with SGS
We’re proud to partner with SGS, a company that sets the global standard for inspection, verification, testing, and certification. SGS’s more than 94,000 employees across more than 2,600 offices and labs have helped us develop and execute a remarkable set of protocols to ensure the highest quality of cleanliness and disinfection in our hotels. All methods have been designed to comply with local requirements and recommendations while ensuring you’re well cared for during your visit. Our partnership also ensures that individual hotels that comply with these protocols receive an official label of cleanliness and disinfection, issued by SGS, upon completion of a comprehensive local audit.
Please check this page frequently for updated health and safety information or our COVID-19 page with the latest information about our cancellation policy.