Tripadvisor traveler rating

Name: Country Inn & Suites by Radisson, Camp Springs (Andrews Air Force Base), MD
Address: 4950 Mercedes Boulevard, Camp Springs, Maryland, 20746, United States
Rating: 4.0

Traveler rating
Excellent	300
Very Good	197
Average	80
Poor	29
Terrible	28

Type of traveler
Business	111
Couples	128
Solo travel	43
Family	273
Friends getaway	44

Rating summary
Sleep Quality
Location
Rooms
Service
Value
Cleanliness

Travelers’ tips to help you choose the right room Room tips (5)

Don't get a room by the elevator because it's near where the doors from the lobby open and shut all night and it's noisy! (Katrinka513)

2022-10-24
Take their free shuttle to metro station when going into D.C. (Kathleen K)

2022-07-21
Use the bathroom fan for white noise! We left it on for the duration of our stay and our neighbors were unnoticeable! Park in front. Main door seems to be the only one used. (hatterasmermaid)

2022-06-26
Choose another hotel (GrovesNC)

2019-03-11
Try the king suite, it is spacious and nice (sade531)

2018-06-21

Most recent traveler reviews

"great location"
2022-12-04

jaxierb

"great location"
- Reviewed: 2022-12-04
- Trip type: Family
This hotel is petite but fine. The housekeeping staff is amazing. The young gentlemen at the front desk needs some training in service, he doesn't seem to know what he is doing, but eventually he figured it out, he was more worried about his head phones then us. Otherwise everything was ok.
- Guest Relations Manager, General Manager at Country Inn & Suites by Radisson, Camp Springs (Andrews Air Force Base), MD, responded to this review 2022-12-05
- Hi jaxierb, We can't thank you enough for your five-star rating of our hotel. I am glad that you enjoyed the convenient location of our hotel! We are sorry to hear that you weren't thoroughly impressed with our front desk staff at that time. We are in the process of retraining our staff to further better our services in handling our valued customers. Rest assured that in the coming days, we will be offering a much better stay. I'm very glad that this did not detract too much from your overall experience. We are all looking forward to seeing you again!

"Amazing"
2022-11-29

chrisneuen525

"Amazing"
- Reviewed: 2022-11-29
- Trip type: Family
Had a great stay with my family over the Thanksgiving holiday. Everything was just great. I loved the friendly staff, I always was greeted and received excellent customer service. Will be back for sure.
- Guest Relations Manager, General Manager at Country Inn & Suites by Radisson, Camp Springs (Andrews Air Force Base), MD, responded to this review 2022-11-30
- Hi chrisneuen525, Thank you for taking the time to share this five-star experience with our management, staff, and future guests. I'm glad that our services, hospitality, and accommodations exceeded your expectations, and hope that you experience the same comfortable stay during your next visit! We will share your comments with our staff and we look forward to your next visit.

"Perfect stay"
2022-11-25

antoalex944

"Perfect stay"
- Reviewed: 2022-11-25
- Trip type: Family
My stay was very nice, friendly staff, clean room and housekeeping is amazing. The manager lady went above and beyond to make our stay unforgettable. The housekeepers are working very hard. The shuttle service is a big plus, it took us right to the metro and picked us back up.
- Guest Relations Manager, General Manager at Country Inn & Suites by Radisson, Camp Springs (Andrews Air Force Base), MD, responded to this review 2022-11-26
- Hi antoalex944, Thank you so much for your compliments, rating and review of our high housekeeping and hospitality standards. It's good to hear from you about the shuttle and we greatly appreciate that you've taken the time to share your five-star experience at our hotel! I am glad that we were able to meet your expectations of service and accommodations and we're all looking forward to your next visit!

"My favorite hotel in the area"
2022-11-23

shaylynn531 Waldorf, Maryland

"My favorite hotel in the area"
- Reviewed: 2022-11-23
- Trip type: Family
My favorite stay in the area. I’m never disappointed, it’s always a joy & pleasure staying at country inn & suites. They’re clean, friendly & they’re breakfast is good too. I also like that they’re check out time is @ noon.
- Guest Relations Manager, General Manager at Country Inn & Suites by Radisson, Camp Springs (Andrews Air Force Base), MD, responded to this review 2022-11-24
- Hi shaylynn531, We can't begin to tell you how much we enjoyed reading this review. We can't thank you enough for your five-star rating of our hotel. We aim to impress with our cleanliness, breakfast, hospitality, and we are thrilled to learn that we have succeeded. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon. Cheers!

"Great week away!"
2022-09-05

ewing124597 Wales, Maine

"Great week away!"
- Reviewed: 2022-09-05
- Trip type: Family
This stay was a great week away to visit family and friends in the Maryland, Virginia and Washington DC area. Also got to visit Andrews AFB, the National Harbor restaurants and Ferris Wheel, and many childhood areas where we grew up. Hotel was very clean and central to our needs.
- Guest Relations Manager, General Manager at Country Inn & Suites by Radisson, Camp Springs (Andrews Air Force Base), MD, responded to this review 2022-09-06
- Hi Ewing124597 , Thank you so much for your feedback and kind words regarding the five-star service and accommodations that you received during your most recent stay with us! We are so glad to hear from you and to learn that we were able to give you a pleasant, comfortable and convenient experience. Best of luck on your trip and we look forward to seeing you when you return. Take care and stay safe as you travel back home.