Tripadvisor traveler rating

Name: Country Inn & Suites by Radisson, Washington, D.C. East - Capitol Heights, MD
Address: 8850 Hampton Mall Drive N, Capitol Heights, Maryland, 20743, United States
Rating: 3.0

Traveler rating
Excellent	71
Very Good	52
Average	31
Poor	26
Terrible	67

Type of traveler
Business	29
Couples	41
Solo travel	23
Family	102
Friends getaway	23

Rating summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness

Travelers’ tips to help you choose the right room Room tips (5)

the Suites are really nice (girlspartynight)

2022-07-18
Tip for choosing a good room...stay somewhere else. (602kirks)

2022-06-08
Can only comment on room 331, but, if the rest are the same, run. (Constance S)

2021-09-16
Use the rooms of the entrance side (which are farther from the noisy road) (Nubiliano)

2019-06-26
Don't stay here (Lisa M)

2018-11-19

Most recent traveler reviews

"Good"
2022-01-05

nrober631698 Edison, New Jersey

"Good"
- Reviewed: 2022-01-05
- Trip type: Family
I enjoyed my stay, not the most beautiful hotel but the staff and stuff around the hotel made it all good !! I would definitely stay here again . I will be back again next year and you guessed it, I’ll be staying here !!
- Bill D, General Manager at Country Inn & Suites by Radisson, Washington, D.C. East - Capitol Heights, MD, responded to this review 2022-01-10
- Dear Guest, Thank you for your lovely feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay & pleased with the excellent customer service provided by the staff. I will share this with my entire team and keep up the great work. We look forward to your next stay. Sincerely,

"Amazing staff and suites!"
2020-05-08

jaybaby824 Washington DC, District of Columbia

"Amazing staff and suites!"
- Reviewed: 2020-05-08
- Trip type: Family
I would highly recommend this hotel to anyone! This is my third experience and absolutely no complaints, none! The staff is very friendly and helpful. The rooms are tidy as well. Great place to book for a stay!
Rooms

Value

Sleep Quality
Location

Cleanliness

Service
- cx_chmd, Public Relations Manager at Country Inn & Suites by Radisson, Washington, D.C. East - Capitol Heights, MD, responded to this review 2020-05-13
- Dear Janay, Thank you for your feedback and for taking the time to write about your experience at Country Inn & Suites Washington DC East. We are delighted to read that you been our guest several times and our team was able to exceed your expectations each time. Thank you for being our guest and we look forward to see your next trip with us. Stay safe and healthy. Sincerely, Country Inn and Suites Team

"Getaway"
2020-05-06

avizpa314

"Getaway"
- Reviewed: 2020-05-06
- Trip type: Couples
Friendly staff was able to get me chcked in by 1 pm in order to surprise my boyfriend on our 1 year anniversary lots of restaurats close by they had ice and vending machines on each floor which was great
Rooms

Value

Sleep Quality
Location

Cleanliness

Service
- cx_chmd, Public Relations Manager at Country Inn & Suites by Radisson, Washington, D.C. East - Capitol Heights, MD, responded to this review 2020-05-13
- Dear Blanca, Thank you for your feedback and for taking the time to write about your experience at Country Inn and Suites Washington DC east. We are delighted to read that you enjoyed the surprise you were able to give on your first anniversary with early check in. We look forward to your next stay. Sincerely,

"Beautiful Hotel"
2019-12-31

feliciariggins

"Beautiful Hotel"
- Reviewed: 2019-12-31
- Trip type: Family
amazing staff, amenities and gym was beautiful. only thing is the price for the area is a bit much. I would use this hotel again and again if the price were a little more friendly. everything else was a great experience
Rooms

Value

Sleep Quality
Location

Cleanliness

Service
- cx_chmd, General Manager at Country Inn & Suites by Radisson, Washington, D.C. East - Capitol Heights, MD, responded to this review 2020-01-01
- Dear Felicia, Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed the stay at Country Inn & Suites Washington DC east. We are really glad that you liked our staff's excellent service, amenities in the room and workout area. We have an amazing price and offers available at the hotel directly as well as online so that you can take a benefit of it. Once again thank you for being our guest and we look forward to your next stay. Sincerely,

"Business"
2019-11-23

davidcruz999 Deltona, Florida

"Business"
- Reviewed: 2019-11-23
- Trip type: Business
Not enough parking space and no security on site. The room I stood in had a lock problem. Front desk service was great. The room I stood in was not vacuum properly. Other than that everything was good.
Rooms

Value

Sleep Quality
Location

Cleanliness

Service
- cx_chmd, Guest Relations Manager at Country Inn & Suites by Radisson, Washington, D.C. East - Capitol Heights, MD, responded to this review 2019-11-27
- Dear Abimael, Thank you for reaching out and taking time to write your review. We have plenty of space in front, side and back of the building however I apologize if you had a tough time find a spot to park. We also have security on site. Sorry about the issue with cleanliness and lock issue. I will surely address this concern with my executive house keeper and maintenance engineer. I am glad to hear your overall experience was good. We thank you again for your business and looking forward to see you again. Sincerely,