Tripadvisor traveler rating

Tripadvisor traveler rating

Traveler rating
Excellent	136
Very Good	95
Average	76
Poor	67
Terrible	109

Type of traveler
Business	110
Couples	56
Solo travel	26
Family	201
Friends getaway	38

Rating summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness

Travelers’ tips to help you choose the right room Room tips (5)

Avoid this place. Stay in your car, under a bridge with the homeless, you'll have a better stay (Robert B)

2023-03-21
Ask for most recently cleaned room (LaurieBMichigan)

2022-02-06
Property is next to the airport and there is construction. The directions were hard to follow but the property is quiet. (ajb7411)

2021-07-18
Construction is a bit confusing listen to gps and watch signs. (Spattytrip)

2021-06-07
I had a fantastic stay. The staff were all wonderful. (V6978BUdenisef)

2021-04-27

Most recent traveler reviews

"Great stay"
2023-01-27

854joelb Detroit, Michigan

"Great stay"
- Reviewed: 2023-01-27
- Trip type: Family
We had a very good experience at this hotel. My wife was little hesitant after reading reviews. But hotel has nothing like that very clean,comfortable and staff are very excellent and polite. Talk to manager about reviews and she says out of one person from one team had an issue so all from the team wrote the bed reviews But we didn't had any issues. Beds are comfy breakfast was great. Will definitely be back to this hotel
- Guest Relations Manager, Other at Country Inn & Suites by Radisson, Kalamazoo, MI, responded to this review 2023-01-30
- Hi 854joelb, Thank you so much for taking the time to tell us about your wonderful experience with us. We are so encouraged to always do good for our guests. We are really appreciative of your generous compliments about our location, comfortable bed, clean rooms, friendly staff, and the breakfast. We are glad you enjoy staying with us and we hope to see you again.

"Great place"
2022-01-11

Angela R

"Great place"
- Reviewed: 2022-01-11
- Trip type: Business
Staff are amazing and love their jobs it's shows. Rooms were big and spacious and the beds were comfortable. There was always someone at the front desk and always greated me with a smile. So would recommend
- Guest Relations Manager, Other at Country Inn & Suites by Radisson, Kalamazoo, MI, responded to this review 2022-01-14
- Thank you angschafer2 , your review is very impressive to us. It is very rewarding to hear your perspective of our hotel and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. We look forward to serving you again and giving you another five-star experience.

"Romantic Getaway"
2020-02-09

smith52020 Kalamazoo, Michigan

"Romantic Getaway"
- Reviewed: 2020-02-09
- Trip type: Couples
Rooms were Large and Spotless! Front desk staff Renee was Prompt, Precise and very warm. I look forward to the next time! This is a 3-Star with a 5-Star Atmosphere! Thank you for standing by your name!
Rooms

Value

Sleep Quality
Location

Cleanliness

Service
- Harry P, Front Office Manager at Country Inn & Suites by Radisson, Kalamazoo, MI, responded to this review 2020-03-06
- Thank you for staying at Country Inn and Suites.

"My stay with Country inn and suites"
2020-02-03

kristinabuck Kalamazoo, Michigan

"My stay with Country inn and suites"
- Reviewed: 2020-02-03
- Trip type: Couples
The staff were all super helpful and left me not wanting for anything. The room was everything I hoped it would be as well as extremely clean and comfortable. I would definitely recommend staying here!
Rooms

Value

Sleep Quality
Location

Cleanliness

Service
- omanager1912, Front Office Manager at Country Inn & Suites by Radisson, Kalamazoo, MI, responded to this review 2020-06-03
- Dear Kristinabuck, Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay. We look forward to your next stay.

"Quiet and comfortable"
2020-01-15

spencerdudd

"Quiet and comfortable"
- Reviewed: 2020-01-15
- Trip type: Business
Stayed due to the bad weather but was pleasantly surprised by the spacious room and comfy bed. The staff got me checked in quickly and with a smile. Will definitely be back to stay again when the remodel is finished!
Rooms

Value

Sleep Quality
Location

Cleanliness

Service
- Tina M, Guest Relations Manager at Country Inn & Suites by Radisson, Kalamazoo, MI, responded to this review 2020-06-26
- Hi spencerdudd, It is great to hear from you and I am so glad that you enjoyed our staff courtesy and have taken the time to recognize the hospitality and care that we aim to provide for each of our guests. Your comfort and convenience are our top priorities, and we thank you for letting us know how we have been successful in our efforts to impress you. We value our customers well and we are happy that you stayed with us! Thank you very much.

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