Tripadvisor traveler rating

Hi 333domino333I, It is wonderful to hear that you enjoyed your stay and that you have rated our hospitality and accommodations so highly! Thank you so much for your compliments on our staff, breakfast, and convenient location and we were able to meet your expectations of cleanliness and service in our hotel. We can't begin to tell you how much we appreciate your review, and we can't wait to serve you again. Thank you very much!

Hi rggservices001, Thank you so much for your feedback and kind words regarding the five-star service and accommodations that you received during your most recent stay with us! It is very rewarding to hear your perspective of our hotel and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. We are grateful for your positive review and for withholding your valuable recommendation of our hotel to others. We look forward to serving you again!

Dear dwilso984273, Thank you for your feedback. We apologize for the situations you encountered during your stay. Please know, your description of your stay is highly unusual and does not represent the high standards we aim to achieve. I am sorry to hear that you did not thoroughly enjoy your stay, especially with the condition of your room and the carpets. It saddens us to hear that we failed to meet your expectations and you found your stay unsatisfactory. Please accept our apologies for any issues you had with your room; we will address the concerns you raised with our team and work together on making improvements. We're grateful for your comments and wish you the very best in your future travels.

Dear billgo, As a repeat guest, your feedback means all the more to us, and we are so sorry for the difficulties you've been having during your most recent stay with us. It saddens us to hear that we failed to meet your expectations and you found your stay unsatisfactory. Please accept our apologies for any issues you had with your room; we will address the concerns you raised with our team and work together on making improvements. We're grateful for your comments and wish you the very best in your future travels.

Dear BethanyD8513, We are glad to know you found the location of our hotel convenient and the kind words to our staff yet I regret to hear that you did not fully enjoy your stay. We take the value on your report regarding the condition of your room and the cleanliness of our hotel. We will act on these complaints and will fix all problems as soon as possible. Your business is our priority and assure you that management has taken all the steps to make sure that all the rooms are clean and our ultimate goal is to make sure each guest has a comfortable stay. Again, thank you for your time and feedback. We sincerely hope you will give us another chance to provide you with superior service and accommodations on your next visit.