Tripadvisor traveler rating

Name: Country Inn & Suites by Radisson, Monterey Beachfront-Marina, CA
Address: 3280 Dunes Road, Marina, California, 93933, United States
Rating: 2.5

Traveler rating
Excellent	42
Very Good	42
Average	63
Poor	70
Terrible	115

Type of traveler
Business	28
Couples	96
Solo travel	23
Family	89
Friends getaway	28

Rating summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness

Travelers’ tips to help you choose the right room Room tips (5)

Do Not Book This Hotel before they get rid of the homeless that they are getting a kick back from the state…call ahead before you book (bjoe874466)

2022-07-26
Do not stay here. It is a homeless shelter, literally. (aprilpS8862JQ)

2022-07-11
don't stay here with kids. Not safe. (Guide480250)

2022-06-27
Avoid the place (kiageo)

2022-04-25
Unsanitary! No elevator, trash and transients everywhere, steep stairs, small room, no maintenance on site. Unsafe! (StefaniesDad)

2021-05-23

Most recent traveler reviews

"Great get away"
2022-03-06

trober346793

"Great get away"
- Reviewed: 2022-03-06
- Trip type: Couples
The property is well cleaned and up kept a comfortable walking distance from the beach just off the freway not noicey shopping centers near by and not to far from the warff friendly staff and nice modern updated rooms
- Guest Relations Manager, General Manager at Country Inn & Suites by Radisson, Monterey Beachfront-Marina, CA, responded to this review 2022-03-07
- Dear trober346793, Thank you so much for your kind words. I’m so pleased that you found us a clean and pleasant place to stay and that our location and services were to your liking. We take real pride in this hotel and in serving guests like you, and I’m extremely happy that you had such a pleasant stay. We look forward to having you with us again soon.

"Good value for the money"
2023-02-01

HymnSinger58 Carmel, California

"Good value for the money"
- Reviewed: 2023-02-01
- Trip type: Solo travel
This is a no-frills hotel - no gym, no pool (I think - too cold to swim if there was one), but if you need a quiet place that is close to the ocean and has very limited to no distractions, this is a good place to stay.
- Guest Relations Manager, General Manager at Country Inn & Suites by Radisson, Monterey Beachfront-Marina, CA, responded to this review 2023-02-03
- Hi HymnSinger58, Thank you for taking the time to share your review and experience. We are glad to know you found the location of our hotel convenient and quiet. We have shared your feedback with our staff to ensure we continuously work on bettering our services. We will do our best to make sure your next stay with us is completely satisfactory. We look forward to hosting you again in the future!

"Not as good for the price"
2022-07-05

cmadrigal231 San Luis Rio Colorado, Mexico

"Not as good for the price"
- Reviewed: 2022-07-05
- Trip type: Family
Concider that they do not serve breakfast, only snacks. Price is high, Too expensive, customer service not so good. Will not concider it in the future due to this reasons. Other than that, room was clean and good for the nights.
- Guest Relations Manager, General Manager at Country Inn & Suites by Radisson, Monterey Beachfront-Marina, CA, responded to this review 2022-07-06
- Hi cmdrigal231, Thank you for staying at our hotel and for taking the time to write a review. Although your overall visit was pleasant, we apologize for the difficulty you experienced with our service. Your sincere feedback, including the comments about what we did right and areas where we can improve, helps us better our customer service. We have shared your concerns with the appropriate individuals, and we have taken action to ensure a better experience for future guests. We appreciate your patience and hope to see you again soon.

"Looks are deceiving"
2020-07-23

lcalde251528 Hanford, California

"Looks are deceiving"
- Reviewed: 2020-07-23
- Trip type: Couples
Creepy don't stay with your kids unsafe, security does nothing but walk around. Homeless people with crack pipes walking up to you. They don't tell you they are providing shelter for them and feed them better than paying customers! Room was not ready at check in. Bathroom smelled foul and dirty used towels.
Rooms

Value

Sleep Quality
Location

Cleanliness

Service
- Tina M, General Manager at Country Inn & Suites by Radisson, Monterey Beachfront-Marina, CA, responded to this review 2020-07-26
- Dear Valued Guest, Thank you for taking the time to share your experience! I regret to hear that you weren't impressed during your stay and with the surrounding environment. Rest assured that there will be no harm that will come to our guests as we ensure strict security for everyone's safety. Please keep us in mind for your next stay in the area.

"Ok for the price, but felt more like a motel not a hotel"
2020-07-08

aflore987283

"Ok for the price, but felt more like a motel not a hotel"
- Reviewed: 2020-07-08
- Trip type: Family
The room was a tight fit. We didn't have any information about whether or not there was continental breakfast and no information regarding the surrounding areas and things to do as a family. The vent for the heating and cooling had debris and dust/dirt in it, so we didn't use it....it was also touching the bed so even if we used it, the air would be directly contacting my legs. The room itself was probably meant to house a KING size bed, not 2 queens. The only real plus is that you are so close to the beach. Also NO ELEVATORS, does not meet ADA (Big Problem) as we were on 3rd floor.
Rooms

Value

Sleep Quality
Location

Cleanliness

Service
- Tina M, General Manager at Country Inn & Suites by Radisson, Monterey Beachfront-Marina, CA, responded to this review 2020-08-27
- Dear Valued Guest, Thank you for your feedback. We apologize for the situations you encountered during your stay. The hotel is may not be offering breakfast due to COVID 19 but we will be soon. Know that we are taking steps to ensure the safety of our guests and associates. The health and safety of our guests and associates is our top priority. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Know that we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.