Tripadvisor traveler rating

Tripadvisor traveler rating

281 reviews

Ranked #6 of 15 hotels in Novi

Traveler rating
Excellent	166
Very Good	50
Average	19
Poor	23
Terrible	23

Type of traveler
Business	66
Couples	38
Solo travel	11
Family	125
Friends getaway	19

Rating summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness

Travelers’ tips to help you choose the right room Room tips (5)

quiet floors, great housekeeping, very clean, updated, remodeled, great customer service (er101717)

2021-02-08
I would probably say not to stay in rooms facing parking lot, the room we had a room facing the back of property (Wille D)

2019-12-02
Very accessible and nice neighborhood (David O)

2019-10-24
get a room away from the elevator (Michael L)

2018-10-11
Room had all basic amenities with Refrigerator, Oven, Iron, etc. I had a comfortable stay. Room ambiance was also very good. I liked it. (ChandrasekarR1)

2018-09-02

Most recent traveler reviews

"Great value at this great hotel"
2020-02-11

gmcwil258105 Las Vegas, Nevada

"Great value at this great hotel"
- Reviewed: 2020-02-11
- Trip type:
The rooms are spacious. The staff was friendly, helpful and professional. The pool and spa were clean as were the rooms and breakfast room. Breakfast was great and the coffee was always hot and ready.
Rooms

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Sleep Quality
Location

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Service
- SowellA, Director of Sales at Country Inn & Suites by Radisson, Novi, MI, responded to this review 2020-02-12
- Dear Guest, We are thrilled you enjoyed your stay with us! We are pleased the cleanliness of the hotel met your standards; and you found the staff helpful and professional. We look forward to welcoming you again soon, so that we may provide the same experience. Sincerely, Andrew S.

"Great stay at affordable rate"
2019-12-16

ahalliwell80

"Great stay at affordable rate"
- Reviewed: 2019-12-16
- Trip type: Family
A little getaway for the weekend was just what we needed. This hotel was super clean..affordable and the staff was pleasant. The breakfast available each morning whad a nice variety to offer. The pool and hot tub were nice as well
Rooms

Value

Sleep Quality
Location

Cleanliness

Service
- SowellA, Director of Sales at Country Inn & Suites by Radisson, Novi, MI, responded to this review 2019-12-17
- Dear Guest, We are thrilled you enjoyed your time at our hotel, and the comfort/cleanliness the hotel had to offer. We look forward to welcoming you again soon! Sincerely, Andrew S.

"Excellent service and quality"
2019-11-17

muscatt94

"Excellent service and quality"
- Reviewed: 2019-11-17
- Trip type: Family
We stayed at this hotel during our granddaughter’s hockey tournament. I cannot say enough about the friendliness and efficiency of the staff. It was a natural for them to want to be helpful and provide great service.
Rooms

Value

Sleep Quality
Location

Cleanliness

Service
- SowellA, Director of Sales at Country Inn & Suites by Radisson, Novi, MI, responded to this review 2019-11-18
- Dear Guest, We are thrilled you enjoyed the great customer service of our staff, and your overall stay met your standards. We hope to see you again soon! Best Regards, Andrew S.

"Over the top"
2019-11-17

Shazad M Toronto, Ontario, Canada

"Over the top"
- Reviewed: 2019-11-17
- Trip type: Business
I was pleasantly surprised at the quality of the food ,service, location and cleanliness Staff was extremely courteous A lot of variety for breakfast maybe could have some flavoured yogurt Internet was excellent and the cookies were the icing on the cake
Rooms

Value

Sleep Quality
Location

Cleanliness

Service
- SowellA, Director of Sales at Country Inn & Suites by Radisson, Novi, MI, responded to this review 2019-11-18
- Dear Guest, Thank you for your kind words, and for taking the time to share your stay experience with us. We are pleased your overall stay met your standards, and we look forward to welcoming you again soon! Best Regards, Andrew S.

"Outstanding!!!"
2019-10-22

D1714XAdans Pompano Beach, Florida

"Outstanding!!!"
- Reviewed: 2019-10-22
- Trip type: Family
Appears to have been remodele . Extremely clean with very comfortable beds. Staff is absolutely amazing. They are sincere, happy, and helpful. They spread smiles. Breakfast buffet has many options and gym provided for a nice workout. Thank you!!
Rooms

Value

Sleep Quality
Location

Cleanliness

Service
- SowellA, Director of Sales at Country Inn & Suites by Radisson, Novi, MI, responded to this review 2019-10-28
- Dear Guest, Thank you for your kind words, we appreciate your feedback. We're thrilled our remodel and the friendliness of our staff met your expectations. We look forward to welcoming you again soon! Best Regards, Andrew S.

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