Tripadvisor traveler rating

Tripadvisor Rating 3.5 out 5 747 reviews
Ranked #12 of 30 hotels in Rochester
Traveler rating
Excellent
278
Very Good
201
Average
126
Poor
73
Terrible
69
Type of traveler
Business
132
Couples
122
Solo travel
36
Family
351
Friends getaway
33
Rating summary
Location
Tripadvisor Rating 4.5 out 5, based on 747 reviews
Sleep Quality
Tripadvisor Rating 4.0 out 5, based on 747 reviews
Rooms
Tripadvisor Rating 4.0 out 5, based on 747 reviews
Service
Tripadvisor Rating 4.0 out 5, based on 747 reviews
Value
Tripadvisor Rating 4.0 out 5, based on 747 reviews
Cleanliness
Tripadvisor Rating 4.0 out 5, based on 747 reviews

Travelers’ tips to help you choose the right room

  • No rooms here are quiet .... avoid if your intent is to sleep through the night. (racoon72_13)
    Tripadvisor Rating 1.0 out 5, based on 1 reviews
    2021-10-07
  • Don't stay here. Go to another hotel to get a good room. (Renee W)
    Tripadvisor Rating 1.0 out 5, based on 1 reviews
    2021-04-04
  • Don't get a room near pool. Guests complained that, starting at midnight, people got "ramped up" and partied loudly all night. (susanaE8825NY)
    Tripadvisor Rating 1.0 out 5, based on 1 reviews
    2020-08-02
  • Definitely not 1st Floor unless you like the smell of "Weed" (dbaizel)
    Tripadvisor Rating 1.0 out 5, based on 1 reviews
    2020-02-27
  • We stayed on the third floor. Except for someone enjoying themselves at 2 AM one night in the next room, it was quiet. (Beth O)
    Tripadvisor Rating 1.0 out 5, based on 1 reviews
    2019-09-25

Most recent traveler reviews

  • "Great Family Hotel"

  • Tripadvisor Rating 5.0 out 5, based on 1 reviews
    • Reviewed: 2022-05-03
    • Trip type:
  • The staff is always wonderful at this location. Everything is clean and well maintained. Highly recommend for family stays! The pool is well maintained. Breakfast is not fancy but hits the spot and gets you started for the day!

    • Kim Betkowski, General Manager at Country Inn & Suites by Radisson, Rochester-University Area, NY, responded to this review 2022-05-04
    • Thank you so much for your feedback and happy to hear that you enjoyed your stay with us.

  • "Quick Stay, well taken care of."

  • Tripadvisor Rating 5.0 out 5, based on 1 reviews
    • Reviewed: 2020-01-25
    • Trip type: Business
  • I had a conference and MCC, and the hotel location and price were great. My wife and kids got to be in a nice place nearby, and we all thought it was a great quality experience for a good price. I really thought the breakfast and overall experience were better than I thought they would be. Pool is small but there is one, and the exercise room was nice to have.

    • Tripadvisor Rating 4.0 out 5, based on 1 reviews
      Rooms
    • Tripadvisor Rating 5.0 out 5, based on 1 reviews
      Value
    • Tripadvisor Rating 5.0 out 5, based on 1 reviews
      Sleep Quality
    • Tripadvisor Rating 5.0 out 5, based on 1 reviews
      Location
    • Tripadvisor Rating 5.0 out 5, based on 1 reviews
      Cleanliness
    • Tripadvisor Rating 5.0 out 5, based on 1 reviews
      Service
  • "Make this your choice!!!"

  • Tripadvisor Rating 5.0 out 5, based on 1 reviews
    • Reviewed: 2019-12-17
    • Trip type: Family
  • This establishment should be added to your list of hotels to visit. The staff was exceptional, the price was great, the breakfast was nice. I would definitely revisit in the future. The addition of shopping malls and plazas is great; They are five miles away. If you need someplace to rest and be comfortable, make this one of your choices.

    • Tripadvisor Rating 5.0 out 5, based on 1 reviews
      Rooms
    • Tripadvisor Rating 5.0 out 5, based on 1 reviews
      Value
    • Tripadvisor Rating 5.0 out 5, based on 1 reviews
      Sleep Quality
    • Tripadvisor Rating 5.0 out 5, based on 1 reviews
      Location
    • Tripadvisor Rating 5.0 out 5, based on 1 reviews
      Cleanliness
    • Tripadvisor Rating 5.0 out 5, based on 1 reviews
      Service
  • "My stay"

  • Tripadvisor Rating 5.0 out 5, based on 1 reviews
    • Reviewed: 2019-12-12
    • Trip type: Family
  • Great place. Would stay again once renovations are complete. This hotel will be a great place. Didn't get to swim this time. Breakfast were good, lots of choices. Close to what we needed for this trip.

    • Tripadvisor Rating 4.0 out 5, based on 1 reviews
      Rooms
    • Tripadvisor Rating 5.0 out 5, based on 1 reviews
      Value
    • Tripadvisor Rating 5.0 out 5, based on 1 reviews
      Sleep Quality
    • Tripadvisor Rating 4.0 out 5, based on 1 reviews
      Location
    • Tripadvisor Rating 4.0 out 5, based on 1 reviews
      Cleanliness
    • Tripadvisor Rating 4.0 out 5, based on 1 reviews
      Service
  • "Best stay at a hotel this season!"

  • Tripadvisor Rating 5.0 out 5, based on 1 reviews
    • Reviewed: 2019-11-04
    • Trip type: Couples
  • This hotel was a pleasant surprise, after having stayed in several hotels this summer, this by far was the hotel that put their guest first! Little things like free newspaper, coffee, breakfast, and plenty of places to plug in to charge phones! Way to go!

    • Tripadvisor Rating 5.0 out 5, based on 1 reviews
      Rooms
    • Tripadvisor Rating 5.0 out 5, based on 1 reviews
      Value
    • Tripadvisor Rating 5.0 out 5, based on 1 reviews
      Sleep Quality
    • Tripadvisor Rating 5.0 out 5, based on 1 reviews
      Location
    • Tripadvisor Rating 5.0 out 5, based on 1 reviews
      Cleanliness
    • Tripadvisor Rating 4.0 out 5, based on 1 reviews
      Service
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