Tripadvisor traveler rating

Name: Country Inn & Suites by Radisson, Louisville South, KY
Address: 400 Paroquet Springs Drive, Shepherdsville, Kentucky, 40165, United States
Rating: 3.5

Traveler rating
Excellent	199
Very Good	109
Average	67
Poor	38
Terrible	61

Type of traveler
Business	79
Couples	99
Solo travel	21
Family	201
Friends getaway	29

Rating summary
Location
Sleep Quality
Rooms
Service
Value
Cleanliness

Travelers’ tips to help you choose the right room Room tips (5)

Handicapped rooms are on first floor, but a l o n g walk from the lobby. This is important if someone has trouble walking. (barbaraj553)

2022-06-25
Avoid room 111 because of outside noise (note that this may have been unique to dates stayed). (Deb B)

2019-08-25
Highway is somewhat near so staying in wing away from highway would be better (RandB-53)

2019-08-15
3rd floor room (Redroofhater)

2019-04-07
The suite had a door that separated the sitting area from the sleeping area. Great for kids who do not like to hear dad snore. (Kirsten S)

2018-08-11

Most recent traveler reviews

"Pleasant Experience"
2023-03-09

tmath2002 Columbus, Ohio

"Pleasant Experience"
- Reviewed: 2023-03-09
- Trip type: Friends getaway
Clean room with fun decor. Good place to stay when traveling. Staff was efficient and helpful. The breakfast included making your own mini waffles...which made for a great start! Pool was small, but sufficient for a quick dip.
- Guest Relations Manager, Revenue Management at Country Inn & Suites by Radisson, Louisville South, KY, responded to this review 2023-03-10
- Hi tmath2002, It is always a pleasure to receive positive feedback! Thank you for taking the time to share your experience, we're pleased to hear that our hotel was clean, our customer service was great and you enjoyed the breakfast offered at our hotel. Your genuine appreciation means a lot to us and we can't wait to give you another five star experience!

"Great experience"
2023-02-21

Bw1834 Alexandria, Virginia

"Great experience"
- Reviewed: 2023-02-21
- Trip type: Business
I like this hotel. It’s clean and decorative. Breakfast has plenty of choice. Internet just worked fine. Staffs are very friendly and helpful. There is a indoor pool as well. I didn’t use it. I would definitely recommend this hotel.
- Guest Relations Manager, Revenue Management at Country Inn & Suites by Radisson, Louisville South, KY, responded to this review 2023-02-22
- Hi Bw1834, Thank you so much for your kind words. I’m so pleased that you found us a clean and pleasant place to stay and that our breakfast and amenities were to your liking. We take real pride in this hotel and in serving guests like you, and I’m extremely happy that you had such a pleasant stay. Our staff is highly trained to give you an exceptional experience, and we are very pleased to learn that we achieved this goal during your recent stay. We only wish to give nothing but the best service to our guests and to know that we have accomplished such a goal gives us great joy. We look forward to having you with us again soon.

"Two Night Stay for Kentucky Derby"
2022-05-10

ChrisP_NC

"Two Night Stay for Kentucky Derby"
- Reviewed: 2022-05-10
- Trip type: Family
The hotel staff was incredibly friendly, helpful and welcoming. The rooms were very clean and comfortable, and also reasonably priced considering it was Derby weekend. We would highly recommend this hotel and plan to return in the future!
- Guest Relations Manager, Revenue Management at Country Inn & Suites by Radisson, Louisville South, KY, responded to this review 2022-05-10
- Hi Chris, Thank you for your kind comments and 5-star rating! It is very rewarding to hear from you on this matter and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. Once again, thank you for your recommendation and we look forward to seeing you again!

"Love the Jacuzzi rooms"
2022-04-29

ccoday119027 Louisville, Kentucky

"Love the Jacuzzi rooms"
- Reviewed: 2022-04-29
- Trip type: Couples
Loved the jacuzzi rooms The jacuzzi bin the room is the best thing ever!!!! You have to get a jacuzzi room you will love it!!! There is nothing better than the jacuzzi room motel!!!!! 🫶🏼🫶🏼🫶🏼🫶🏼🫶🏼🫶🏼🫶🏼🫶🏼🫶🏼🫶🏼🫶🏼🎁🫶🏼🫶🏼🫶🏼❤️❤️❤️❤️❤️❤️❤️❤️🎁🎁🎁🎁💜💜💜💜💜💜💜💜
- Guest Relations Manager, Revenue Management at Country Inn & Suites by Radisson, Louisville South, KY, responded to this review 2022-04-30
- Hi ccoday119027, Thank you so much for your kind words. I’m so pleased that you found us a clean and pleasant place to stay and that our amenities were to your liking. We take real pride in this hotel and in serving guests like you, and I’m extremely happy that you had such a pleasant stay. We look forward to having you with us again soon.

"Best hotel in this area"
2022-02-16

vmiller19502022

"Best hotel in this area"
- Reviewed: 2022-02-16
- Trip type: Family
Have stayed at many locations in shepherdsville and this has been the cleanest location and best breakfast by far. Easy access to everything. Be sure a ask about pool was not in working order. Will definitely stay again
- Guest Relations Manager, Revenue Management at Country Inn & Suites by Radisson, Louisville South, KY, responded to this review 2022-02-17
- Hi vmiller19502022, It is wonderful to hear that you enjoyed your stay and that you have rated our hospitality and accommodations so highly! Thank you so much for your compliments on our service, breakfast and we were able to meet your expectations of cleanliness and service in our hotel. We can't begin to tell you how much we appreciate your review, and we can't wait to serve you again. Thank you very much!