Wake up to stellar views from your hotel room or suite in downtown Chicago

Thoughtfully designed with clean lines, pops of color, distinctive art, and chic furnishings, the 334 rooms and suites at the Radisson Blu Aqua Hotel make a stylish launching pad for your visit to the Windy City. Amenities such as free Wi-Fi* and a flat-screen TV keep you connected, and premium teas and Lavazza coffee help you stay energized for your Chicago adventure. Each room features incredible views of the downtown skyline or nearby attractions such as Lakeshore East Park and Millennium Park.

*Internet options
Choose the level of network speed you need during your stay:

  • Tier 1 complimentary option: 5 Mbps download / 2.5 Mbps upload per 48 hours (good for emails and internet browsing)
  • Mid-tier option: 15 Mbps download / 7 Mbps upload for USD 14.95 per 24 hours (good for video streaming and online gaming)
  • Premium option: 25 Mbps download / 10 Mbps upload for USD 19.95 per 24 hours (good for VPN connections and videoconferences)

Reservation policies
Check-in starts at 3 pm (based on availability), and check-out is at noon. The person whose name is on the reservation must be at least 21 years of age to check in. Because we are a non-smoking hotel, guests smoking in the room or on the balcony will incur a USD 250 smoking fee posted to their account.

Room reservations include an urban fee of USD 25 per night (plus tax), which includes the following:

  • Access to our 24-hour business center (located on the second floor)
  • Access to our 8,000-square-foot fitness center with top-of-the-line exercise equipment, indoor and outdoor pools, outdoor running track, full-size indoor basketball court, steam and sauna room, and game room (located on the second and third floors)
  • Free local and long-distance calls
  • Tier 1 Wi-Fi access in guest rooms and common areas of the hotel

Pet policy
We’re happy to accommodate you and your pets. We have specific guest rooms reserved for dogs and cats, and a USD 75 nonrefundable fee applies per night. This fee is waived at check-in for guests traveling with service animals (proof of certification is required). To ensure that you’re booking the best accommodations for your furry friend, please call the hotel ahead of your arrival or leave a note when making your reservation online.

Package policy
Our team will gladly accept packages for guests and store them until arrival. We’re able to store one complimentary package per room reservation. For additional packages, the following rates apply:

  • Packages weighing 0–20 pounds: USD 10
  • Packages weighing 21–50 pounds: USD 15
  • Packages weighing 51+ pounds: USD 25
  • Pallets or crates: USD 100

Executive Club Lounge
Included with executive rooms and suites is access to our recently refreshed Executive Club Lounge, which offers comfortable nooks with pillow-topped couches, chairs, and desks. Wake up with a complimentary breakfast spread featuring coffee, juices, teas, fresh eggs, fruit, cereal, bagels, and pastries. Each evening, you can mingle with colleagues over appetizers, beer, and wine.

Opening hours

  • 7–10 am | Breakfast, Monday–Friday
  • 7–11 am | Breakfast, Saturday–Sunday
  • 6–8 pm | Evening reception, daily

If the lounge is closed, guests staying in our executive rooms and suites will be treated to complimentary buffet breakfast for two at our on-site restaurant, FireLake Grill House & Cocktail Bar, and two complimentary drink vouchers.

Accessibility features
We understand that accessibility is important to our guests. Please contact the hotel to confirm if an accessible room will meet your needs or if you have other questions.

This hotel has accessible rooms that may include the following accessible features:

  • Amenities within accessible range to reach
  • Audio and visual emergency warning devices
  • Controls operable without grasping or twisting
  • Grab bars alongside toilet
  • Grab bars by tub
  • Roll-in shower
  • Transfer seat to tub
  • Wheelchair-accessible lobby
  • Wheelchair-accessible public entrance
  • Wheelchair-accessible public restrooms
  • Wheelchair available on request
  • Wider guest room and bathroom doorways

100% non-smoking facility

Check-in: 3:00 PM
Check-out: 12:00 PM
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