Tripadvisor traveler rating

Tripadvisor Rating 4.5 out 5 138 reviews
Ranked #26 of 145 hotels in Monterrey
"Travelers Choice 2022" Travelers Choice 2022, Tripadvisor
Traveler rating
Excellent
99
Very Good
13
Average
7
Poor
13
Terrible
6
Type of traveler
Business
73
Couples
18
Solo travel
9
Family
22
Friends getaway
8
Rating summary
Sleep Quality
Tripadvisor Rating 4.5 out 5, based on 138 reviews
Location
Tripadvisor Rating 4.0 out 5, based on 138 reviews
Rooms
Tripadvisor Rating 4.5 out 5, based on 138 reviews
Service
Tripadvisor Rating 4.5 out 5, based on 138 reviews
Value
Tripadvisor Rating 4.0 out 5, based on 138 reviews
Cleanliness
Tripadvisor Rating 4.5 out 5, based on 138 reviews

Travelers’ tips to help you choose the right room

  • Top Service! Trustworthy! Great Views! (AbelUser50)
    Tripadvisor Rating 5.0 out 5, based on 1 reviews
    2021-04-14
  • Nice clean hotel, friendly staff, HORRIBLE FOOD and EXPENSIVE, watch out for the bellboy, they TIP on there own will. (Caminandoelmundo13)
    Tripadvisor Rating 3.0 out 5, based on 1 reviews
    2019-04-24

Most recent traveler reviews

  • "Excellent Stay at the Radisson San Jeronimo, Monterrey Mexico"

  • Tripadvisor Rating 5.0 out 5, based on 1 reviews
    • Reviewed: 2022-03-07
    • Trip type: Business
  • My stay at the Radisson San Jeronimo Monterrey, was exceptional! The hotel was immaculate clean, the location was conveniently near to all major attractions, restaurant and businesses in the area. The staff was very friendly and accomodating and the food selection excellent! I also enjoyed the rooftop bar/pool area that offers wonderful views of the city and the mountains!

  • "An excelent place to rest!"

  • Tripadvisor Rating 5.0 out 5, based on 1 reviews
    • Reviewed: 2020-01-15
    • Trip type: Family
  • The attention and services are something incredible, the staff is really kind and if you have any problem, they will try to help you and find a solution for it! The food was really nice and I don't have any bad comments.

    • Tripadvisor Rating 5.0 out 5, based on 1 reviews
      Rooms
    • Tripadvisor Rating 5.0 out 5, based on 1 reviews
      Value
    • Tripadvisor Rating 5.0 out 5, based on 1 reviews
      Sleep Quality
    • Tripadvisor Rating 5.0 out 5, based on 1 reviews
      Location
    • Tripadvisor Rating 5.0 out 5, based on 1 reviews
      Cleanliness
    • Tripadvisor Rating 5.0 out 5, based on 1 reviews
      Service
    • Isabel M, General Manager at Radisson Hotel Monterrey San Jeronimo, responded to this review 2020-01-20
    • Dear guest, Thank´s for your comments, I am glad to know that our team gave you an excellent service. Every day work for you. We hope you soon! Best Regards.

  • "best value and quality"

  • Tripadvisor Rating 5.0 out 5, based on 1 reviews
    • Reviewed: 2019-11-24
    • Trip type: Business
  • best value for the money and excellent quality. The rooms and the maintenance is really good. The hotel's safety measures are impressive. The staff is really friendly and courteous. The hotel is in a good location near to the galleria mall and good restaurants.

    • Tripadvisor Rating 5.0 out 5, based on 1 reviews
      Rooms
    • Tripadvisor Rating 5.0 out 5, based on 1 reviews
      Value
    • Tripadvisor Rating 5.0 out 5, based on 1 reviews
      Sleep Quality
    • Tripadvisor Rating 5.0 out 5, based on 1 reviews
      Location
    • Tripadvisor Rating 5.0 out 5, based on 1 reviews
      Cleanliness
    • Tripadvisor Rating 5.0 out 5, based on 1 reviews
      Service
    • Isabel M, General Manager at Radisson Hotel Monterrey San Jeronimo, responded to this review 2019-11-27
    • Estimado huésped, Muchas gracias por el tiempo que se ha tomado en dejar sus comentarios. En verdad esto nos motiva a seguir trabajando y siempre ofrecerle un gran servicio. Recibirlo, para nosotros siempre será un placer. Saludos.

  • "Excellent"

  • Tripadvisor Rating 5.0 out 5, based on 1 reviews
    • Reviewed: 2019-10-02
    • Trip type: Business
  • Excellent stay at Radisson. I would recommend everyone to this place, very near to all the facilities such as food,movies,shopping. Staff is very friendly , no complaints with anyone. I would definitely love to visit again in future..

    • Tripadvisor Rating 5.0 out 5, based on 1 reviews
      Rooms
    • Tripadvisor Rating 5.0 out 5, based on 1 reviews
      Value
    • Tripadvisor Rating 5.0 out 5, based on 1 reviews
      Sleep Quality
    • Tripadvisor Rating 5.0 out 5, based on 1 reviews
      Location
    • Tripadvisor Rating 5.0 out 5, based on 1 reviews
      Cleanliness
    • Tripadvisor Rating 5.0 out 5, based on 1 reviews
      Service
    • Isabel M, General Manager at Radisson Hotel Monterrey San Jeronimo, responded to this review 2019-10-11
    • Dear guest, Thank´s for your comments, I really apreciate them. I´m very happy to know that our staff gave you an extraordinary service, and that your stay in general was ok. We work for you... hope you soon! Best Regards.

  • "Worth every penny"

  • Tripadvisor Rating 5.0 out 5, based on 1 reviews
    • Reviewed: 2019-09-11
    • Trip type: Family
  • Fell in love.. first time staying at a hotel and was very pleased.. great view.. food there was very good recommend the tequila pasta. Room very spacious and restroom was verry nice. Love how it had a fridge and the tv was awesome.. smart tv plus cable with lots of us channels.

    • Tripadvisor Rating 5.0 out 5, based on 1 reviews
      Rooms
    • Tripadvisor Rating 5.0 out 5, based on 1 reviews
      Value
    • Tripadvisor Rating 5.0 out 5, based on 1 reviews
      Sleep Quality
    • Tripadvisor Rating 5.0 out 5, based on 1 reviews
      Location
    • Tripadvisor Rating 5.0 out 5, based on 1 reviews
      Cleanliness
    • Tripadvisor Rating 5.0 out 5, based on 1 reviews
      Service
    • Isabel M, General Manager at Radisson Hotel Monterrey San Jeronimo, responded to this review 2019-09-13
    • Dear Jessica, Thank´s a lot for your comments, they make us very happy and motivate us to continue working to always offer you the best of services. We hope you soon!!! Best regards.

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