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Radisson Hotel Group Americas Renews Partnership with SGS as Part of its Ongoing Commitment to Cleanliness and Safety

May 12, 2021

Radisson Hotel Group Americas

Radisson Hotel Group Americas is proud to announce the extension of its partnership with SGS, the world’s leading inspection, verification, testing, and certification company recognized as the global benchmark for quality and integrity. This extension will continue the successful roll out of the Radisson Hotels Americas Safety Protocol to further strengthen the company’s existing rigorous sanitation, cleanliness, and disinfection program across its portfolio around the world.

In 2020, Radisson Hotel Group Americas worked closely with SGS to conduct an in-depth review of all existing health and safety processes and worked with a team of experts to develop and validate the Radisson Hotels Americas Safety Protocol. This program includes a comprehensive series of 20-step and 10-step protocols for hotels and for Meetings & Events. These enhanced protocols include thorough health and safety procedures such as increased cleaning and disinfection especially in high touch point areas, sanitizing stations, team member personal protective equipment (PPE), and physical distancing measures. All the protocols have been validated by SGS, building on local requirements and recommendations to ensure guests’ safety and peace of mind from check-in to check-out. The Radisson Hotels Americas Safety Protocol is an official cleanliness and disinfection label, which can be used by hotels only after a centralized validation process has been conducted by SGS.

“As we usher in a new era of travel brought on by the COVID-19 pandemic, the health, safety, and security of guests and team members is our utmost priority,” said Jim Alderman, CEO, Radisson Hotel Group Americas. “We have worked diligently with all of our hotel owners and management teams to ensure they have the tools and safety equipment they need to provide a relaxing and worry-free stay for guests. SGS has played a critical role in providing the best and latest health and safety measures, along with validating the protocols in place at hotels across our Americas portfolio. We are proud to continue our incredible relationship with SGS.”

“Expert and documented validation by SGS of health, safety, and prevention protocols related to COVID-19 has allowed the tourism industry and Radisson Hotel Group Americas to inspire trust and confidence to travelers around the world,” said Frankie Ng, CEO, SGS. “The goal of our continued partnership is to ensure that the highest hygiene standards are met, and to protect guests as well as team members and partners.”

Radisson Hotel Group Americas also partners with the American Hotel & Lodging Association’s Safe Stay program. This industry-wide initiative is focused on enhanced hotel cleaning practices, social interactions, and workplace protocols to meet the new health and safety challenges and expectations presented by COVID-19.

Learn more about the Radisson Hotels Americas Safety Protocol.

About Radisson Hotel Group Americas

Radisson Hotel Group Americas represents Radisson Hotels brands in the United States, Canada, Latin America, and the Caribbean. Combined with Radisson Hotel Group, representing Radisson Hotels in Europe, the Middle East, Africa, and Asia Pacific, Radisson Hotel Group Americas is one of the world's largest hotel companies with eight distinctive hotel brands and more than 1,500 hotels in operation and under development in 120 countries. 

The Radisson Hotel Group Americas portfolio of brands includes Radisson Collection, Radisson Blu, Radisson, Radisson RED, Radisson Individuals, Radisson, Park Plaza, Park Inn by Radisson, and Country Inn & Suites by Radisson, brought together under the overarching Radisson Hotels Americas name. 

Radisson Hotel Group Americas takes pride in its Every Moment Matters brand promise to always provide guests with exceptional experiences. In addition, the Radisson Rewards Americas loyalty program delivers unique and personalized ways to create memorable moments and outstanding loyalty benefits for guests, meeting planners, travel agents, and business partners. 

Radisson Meetings Americas treats every meeting or event as more than just a date on the calendar with three strong service commitments: Personal, Professional and Memorable, while delivering on the brilliant basics of the signature Yes I Can! service spirit and being uniquely 100% carbon neutral.  

More than 100,000 team members work at Radisson Hotel Group Americas, Radisson Hotel Group, and the hotels licensed to operate in its systems.

For more information, visit https://www.radissonhotelsamericas.com/en-us/about-us