Radisson Rewards Americas—Program Update FAQs

Find out about the Radisson Rewards Americas program

Discover your place in our world of rewards

Earlier this month, we introduced some changes to provide you with a more refined, targeted experience. We also launched Radisson Hotels Americas along with our new website RadissonHotelsAmericas.com, which brings you the latest destinations and the best booking experience for future hotels stays in the United States, Canada, Latin America, and the Caribbean.

Radisson Hotels and RadissonHotels.com will continue to be your destination for future hotel stays in Europe, the Middle East, Africa, and Asia Pacific.

Introducing Radisson Rewards Americas

In June, Radisson Hotels Americas will launch a dedicated loyalty program, Radisson Rewards Americas, to reward our members who stay at our hotels in the United States, Canada, Latin America, and the Caribbean. We will also launch Radisson Rewards for Business Americas to continue supporting our members who plan events or book on behalf of others at our hotels in the Americas.

There will be no changes to your benefits or point balance, and you'll continue to earn and redeem for rewards at hotels throughout the Americas. However, you will need to take additional steps to earn and redeem for hotel stays in Europe, the Middle East, Africa, and Asia Pacific. Stay tuned for more information.

The Radisson Rewards and Radisson Rewards for Business program will continue to support our members who stay and do business with us at hotels in Europe, the Middle East, Africa, and Asia Pacific.

Look forward to more

Radisson Rewards Americas has announced some exciting changes in order to bring you more simplified, rewarding experiences. Learn more about our new Award Chart and RewardSaver. 

Interested in learning more about what this means for you? Check out our frequently asked questions below for more details.

General Program Updates

Radisson Hotels Americas and Radisson Hotels will be operating as two business organizations to adhere to U.S. regulations therefore requiring two websites, social media channels, apps and loyalty programs. This will enable Radisson Hotels Americas to better align with and serve the needs of hotel owners and guests in the U.S., Canada, Latin America, and the Caribbean.

In June, you will automatically transition into the Radisson Rewards Americas program. Your membership tier and point balance will not change.

No, continue to earn and redeem points with Radisson Rewards on either RadissonHotelsAmericas.com or RadissonHotels.com. In June, your membership tier and point balance will automatically transition to the Radisson Rewards Americas or Radisson Rewards for Business Americas program.

No, your account will automatically transition to Radisson Rewards Americas where you will continue to earn and redeem points for hotels stays in the Americas by logging in at RadissonHotelsAmericas.com. If you would like to earn points or redeem for hotels outside the Americas you will need to join the Radisson Rewards program on RadissonHotels.com.

No, our system will automatically assign you to the Radisson Rewards Americas or Radisson Rewards for Business Americas program but, in June, you will be able to join the Radisson Rewards or Radisson Rewards for Business program.

The programs are launching in June 2021, you will be notified by email once your account transition is complete.

Your current tier status, member number and point balance will automatically transition to the Radisson Rewards Americas program. You will no longer be a member of Radisson Rewards. If you are a member of the Radisson Reward for Business Travel Agent program keep an eye out for future communications regarding your membership.

Visit RadissonHotelsAmericas.com or the Radisson Hotels Americas mobile app to book or redeem for hotel stays in the USA, Canada, Latin America and the Caribbean.

Visit RadissonHotels.com for the Radisson Hotels mobile app to book or redeem for hotel stays in Europe, the Middle East, Africas, and Asia Pacific.

The Radisson Hotels mobile app has been updated to support all Radisson Hotels Group Americas hotels. In order to book hotels in Europe, the Middle East, Africa or Asia Pacific, please download the new Radisson Hotels mobile app available in the Apple Store or Android Playstore.

During the booking process whether you choose to book via the GDS or RadissonHotelsAmericas.com you will need to use your Radisson Rewards for Business Americas member number rather than your V# when booking a hotel in the United States, Canada, Latin Americas and the Caribbean. If your traveler is a member as well, please ensure you are providing their Radisson Rewards Americas member number so they also earn points for their stay.

If you are booking a hotel in Europe, the Middle East, Africa or Asia Pacific you will need to join the Radisson Rewards for Business program and use that member number when booking. If your traveler is a member as well, please ensure you are providing their Radisson Rewards member number so they also earn points for their stay.

Account & Support

No, your point balance will transition to your Radisson Rewards Americas account. The extended pause on the expiration of points will still be honored through the end of 2021.

No, your member number will stay the same but it will transition to the program you are being assigned to. If you are a member of the Radisson Reward for Business Travel Agent program keep an eye out for future communications regarding your member number.

Yes, your tier level will transition to the Radisson Rewards Americas program.

Yes, simply join the Radisson Rewards program and call Member Services before you stay to request a status match for Silver, Gold or Platinum tiers.

Yes, you will have the opportunity to transfer your points at a 1:1 rate between programs (for free!) using our new Global Points Transfer process launching in June.

Please log in to your account via RadissonHotelsAmericas.com or through the recently updated Radisson Hotels Americas mobile app.

Your new Radisson Rewards for Business Americas member number will be sent to you in a welcome email on or before June 17th. Please keep an eye out for this email. If you do not see the email please contact Member Services.

Earn & Redeem

Yes, you will be able to earn points in the Radisson Rewards Americas program for hotel stays in the USA, Canada, Latin America and the Caribbean. You will also be able to earn points for hotel stays in Europe, the Middle East, Africa or Asia Pacific by joining the Radisson Rewards program and booking via RadissonHotels.com/Rewards.

You will continue to have a large selection of earning and redemption options including Award Nights, retail gift cards, pre-paid cards, car rentals, airline miles and more!

Yes, you will earn points for any bookings with stay periods that end prior to June. You will not earn points for and bookings that have stay periods that happen after the program has ended.

Once the Small + Medium Enterprises program ends you will no longer earn points for bookings as a Travel Arranger. Your membership will be transitioned to the Radisson Rewards Americas program where you will earn points for your personal travel.