Site Usage Terms and Conditions

LAST REVISED ON NOVEMBER 30, 2022

PLEASE READ THESE SITE USAGE TERMS AND CONDITIONS CAREFULLY BEFORE USING THE SERVICE ON WHICH THEY ARE POSTED. By using the website, mobile app, or platform on which these Site Usage Terms and Conditions (“Terms and Conditions”) are posted (the “Site”), you signify your acceptance of them, and the Radisson Hotels Americas (now Choice) Privacy Policy (“Privacy Policy”). If you do not agree to all of these Terms and Conditions, and the Privacy Policy, do not use this Site.

IMPORTANT NOTE: The North and South American operations of Radisson were purchased by Choice Hotels International, Inc. ("Choice"), as of August 11, 2022. During this transitional period, you may see outdated references to Radisson corporate organizations on our website, mobile apps, and in our hotels and printed materials.

As of August 11, 2022, this Site is owned and operated by Choice. Choice may revise these Terms and Conditions at any time. Your continued use of this Site will mean you accept those changes, and you will comply with all applicable laws and regulations. The materials provided on this Site are protected by law, including, but not limited to, United States copyright laws and international treaties. Additional terms and conditions apply to hotel reservations.

You may only use this Site if you are at least 18 years of age and can enter into binding contracts (the Site is not available for use by minors). By using this Site, you agree that you are at least 18 years of age. All information and materials contained on this Site are for informational purposes only. Some of the information and materials contained on this Site may be provided by franchisees that retain control over the policies and procedures implemented at their hotels.

The content on this Site, such as text, graphics, images, photographs, illustrations, trademarks, trade names, service marks, logos, information obtained from Choice licensors, and other materials (“Contents”) is protected by copyright under both United States and foreign laws. Title to the Contents remains with Choice. Any use of the Contents not expressly permitted by these Terms and Conditions is a breach of these Terms and Conditions and may violate copyright, trademark, and other laws. Except as stated herein, none of the Contents may be copied, reproduced, distributed, republished, downloaded, displayed, posted or transmitted in any form or by any means without the prior written permission of Choice or its licensors. Choice authorizes you to view and download a single copy of the Contents solely for your own lawful, personal, non-commercial use if you include the following copyright notice: “©2022 Choice Hotels International, Inc. All rights reserved” and retain other copyright and proprietary rights notices which were contained in the Contents. Any special rules for the use of other items provided on the Site may be included elsewhere within the Site and are incorporated into these Terms and Conditions by reference. The use of the Contents on any other website or in a networked computer environment for any purpose is prohibited. All rights not expressly granted herein are reserved to Choice and its licensors. If you violate any of these Terms and Conditions, your permission to use the Contents automatically terminates and you must immediately destroy any copies you have made of any portion of the Contents.

You may not, without Choice's written permission, "mirror" any Contents contained in this Site on any other server. You may not use the Site for any purpose that is unlawful or prohibited by these Terms and Conditions. You may not use the Site in any manner that could damage, disable, overburden, or impair the Site, or interfere with any other party’s use and enjoyment of the Site. You may not attempt to gain unauthorized access to the Site through hacking, password mining, or any other means. Choice reserves the right, in its sole discretion, to terminate your access to the Site, or any portion thereof, at any time, for any reason or for no reason at all, without prior notice or any notice.

Choice is pleased to hear from our users and we welcome your comments regarding the Site and our products and services. Unfortunately, our long-standing company policy does not allow us to accept or consider creative ideas, suggestions, or materials other than those that we have specifically requested. We employ a talented staff and consultants who may be working on the same or similar ideas. We hope you will understand that it is the intent of this policy to avoid the possibility of future misunderstandings when projects developed by our professional staff and/or consultants might seem to others to be similar to their own creative work. Please do not send us any unsolicited original creative materials of any kind. If, at our request, you send certain specific submissions, or, despite our request, you send us creative suggestions, ideas, notes, drawings, concepts, or other information (collectively, the “Submissions”), Choice shall automatically be granted a royalty-free, perpetual, irrevocable, worldwide non-exclusive license to use the Submissions. The use of such Submissions include reproducing, creating derivative works from, modifying, publishing, editing, translating, distributing, and displaying the Submissions in any media or medium, or any form, format, or forum now known or hereafter developed but this does not constitute an exhaustive list. Choice may treat the Submissions as non-confidential information and shall not be liable for any use or disclosure of any Submissions. Without limitation of the foregoing, Choice shall be entitled to unrestricted use of the Submissions for any purpose whatsoever, commercial or otherwise, without compensation or obligation to the provider of the Submissions.

The personal information you submit to Choice is governed by our Privacy Policy. To the extent there is an inconsistency between these Terms and Conditions and our Privacy Policy, our Privacy Policy shall govern.

Except as provided under Idea Submissions (above), Choice does not claim ownership of any of the text, photographs, images, illustrations, graphics, sound recordings, video, audio-video clips, and other content that you submit to Choice using the social networking tools we make available to you (each a “Communication”). For clarity, one way that Communications differ from other information you provide to us is that, once submitted, Communications are made available instantaneously to others. Examples of Communications include comments posted on our blogs or in chat rooms we sponsor.

You agree that you will not make any Communication that is, in whole or in part, libelous; scandalous; inflammatory; discriminatory; defamatory; false; threatening; vulgar; obscene; pornographic; profane; abusive; harassing; invasive of another’s privacy; hateful or bashing; aimed at gender, race, color, sexual orientation, national origin, religious views, or disability; in violation of local, state, national, or international law; or that infringes on, or violates, any right of any party. Additionally, you agree that you will not: (a) make any Communication that is an advertisement or solicitation of business; (b) disrupt the normal flow of dialogue or make a Communication unrelated to the topic being discussed (unless it is clear the discussion is free-form); (c) post a chain letter or pyramid scheme; impersonate another person; (d) distribute viruses or other harmful computer code; (e) harvest or otherwise collect information about others, including email addresses, without their consent; (f) post the same note more than once or “spamming”; or (g) engage in any other conduct that restricts or inhibits any other person from using or enjoying the Site, or which, in the judgment of Choice, exposes us or any of our licensors, partners, or customers to any liability or detriment of any type.

By making a Communication, you agree that such Communication is non-confidential, non-proprietary, and may be disseminated or used by Choice. If you make a Communication, you automatically grant—or warrant that the owner of such content has expressly granted—Choice a royalty-free, perpetual, irrevocable, worldwide non-exclusive license to use, reproduce, create derivative works from, modify, publish, edit, translate, distribute, perform, and display the Communication in any media or medium, or any form, format, or forum now known or hereafter developed. Notwithstanding the foregoing, Choice is not required to use any Communication.

You are solely responsible for your Communication, the consequences of making a Communication, and your reliance on any Communication. Choice is not responsible for the consequences of any Communication. Choice is not responsible for screening or monitoring Communications made to this Site by users. If notified by a user of a Communication allegedly in violation of these Terms and Conditions, Choice may investigate the allegation and determine in good faith and its sole discretion whether to remove such Communication. Choice will have no liability or responsibility to users for performance or nonperformance of such activities.

Choice reserves the right (but is not obligated) to: (a) record the dialogue on the Site; (b) investigate an allegation that a Communication does not comply with these Terms and Conditions and determine in its sole discretion to remove or request the removal of the Communication; (c) remove Communications which are abusive, illegal, disruptive, or outdated, or otherwise fail to comply with these Terms and Conditions; (d) terminate a user’s access to any or all parts of the Site upon any breach of these Terms and Conditions or the law; (e) monitor, edit, or disclose any Communication; or (f) edit or delete any Communication posted on the Site, regardless of whether such Communication violates these Terms and Conditions.

Any and all offers or promotions advertised on this Site are void where prohibited, and are subject to the posting of any official rules to such offers or promotions.

The following provisions apply to users of the Choice and Radisson Hotels Americas mobile apps (each, an “App”): Apple and Google are not responsible for our Apps.

If you download and/or use our iPhone or iPad Apps: You, the end-user of the App, acknowledge that this Agreement is entered into by and between Choice and you, and not with Apple, Inc., and that Apple, Inc. is not responsible for the App and/or its Contents. Notwithstanding the foregoing, you acknowledge that Apple, Inc. and its subsidiaries are third-party beneficiaries of this agreement with Choice, and that Apple, Inc. has the right (and is deemed to have accepted the right) to enforce these Terms and Conditions. You acknowledge that Apple, Inc. has no obligation whatsoever to maintain or support the App. You acknowledge that you have reviewed the App Store Terms and Conditions (located online at http://www.apple.com/legal/itunes/us/terms.html#APPS). These Terms and Conditions also incorporate by reference the Licensed Application End User License Agreement (the “LAEULA”) published by Apple, Inc. (located online at http://www.apple.com/legal/itunes/appstore/dev/stdeula/). For the purposes of these Terms and Conditions, the App is considered the “Licensed Application” as defined in the LAEULA and Choice is considered the “Application Provider” as defined in the LAEULA. If any of these Terms and Conditions conflict with the terms of the LAEULA, these Terms and Conditions shall control.

If you download and/or use our Apps from Google play: You, the end-user of the App, acknowledge that Choice, not Google Inc., licenses the right to install and use each App. You acknowledge that Google has no obligation whatsoever to maintain or support the App. You acknowledge that you have reviewed Google play's Site Terms of Service (“Terms”)(located online at http://play.google.com/intl/en_us/about/play-terms.html), and that your agreement with Choice under these Terms and Conditions incorporates those Terms by reference. If any of these Terms and Conditions conflict with the Terms, these Terms and Conditions shall control.

You may not use or otherwise export or re-export the App except as authorized by United States law and the laws of the jurisdiction in which the App was obtained. In particular, but without limitation, the App may not be exported or re-exported: (a) into any U.S.-embargoed countries or (b) to anyone on the U.S. Treasury Department’s list of Specially Designated Nationals or the U.S. Department of Commerce Denied Person’s List or Entity List. By using the App, you represent and warrant that you are not located in any such country or on any such list. You also agree that you will not use the App for any purposes prohibited by United States law, including, without limitation, the development, design, manufacture or production of nuclear, missile, or chemical or biological weapons.

The use of the Site or the Contents is at your own risk. The Contents in this Site could include technical inaccuracies and typographical errors, including but not limited to inaccuracies relating to rates, fees, or availability applicable to your transaction. Choice and its licensors and partners do not assume responsibility or liability for such errors, inaccuracies, or omissions, and have no obligation to honor reservations or information affected by such errors, inaccuracies, or omissions. Choice may make changes, corrections, cancellations, and/or improvements at any time, including after confirmation of a transaction.

THE CONTENTS IN THIS SITE ARE PROVIDED “AS IS” AND WITHOUT WARRANTIES OF ANY KIND EITHER EXPRESS OR IMPLIED, AND TO THE FULLEST EXTENT PERMISSIBLE PURSUANT TO APPLICABLE LAW, CHOICE DISCLAIMS ALL WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. CHOICE DOES NOT WARRANT THAT THE FUNCTIONS CONTAINED IN THE SITE WILL BE UNINTERRUPTED OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THIS SITE OR THE SERVER THAT MAKES IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. CHOICE DOES NOT WARRANT OR MAKE ANY REPRESENTATIONS REGARDING THE USE OF OR THE RESULT OF THE USE OF THE CONTENTS IN THIS SITE IN TERMS OF THEIR CORRECTNESS, ACCURACY, RELIABILITY, OR OTHERWISE. YOU (AND NOT CHOICE) ASSUME THE ENTIRE COST OF ALL NECESSARY SERVICING, REPAIR OR CORRECTION. THE ABOVE EXCLUSION MAY NOT APPLY TO YOU TO THE EXTENT THAT APPLICABLE LAW DOES NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES. YOU AGREE THAT YOUR USE OF THE SITE IS AT YOUR OWN RISK.

CHOICE ASSUMES NO LIABILITY, WHETHER IN CONTRACT OR TORT, FOR ANY DIRECT, INDIRECT, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING (WITHOUT LIMITATION) DAMAGES FOR LOSS OF ANTICIPATED PROFITS OR REVENUE OR OTHER ECONOMIC LOSS IN CONNECTION WITH OR ARISING FROM ANY ACT OR OMISSION BY CHOICE, ITS AGENTS, AFFILIATES, JOINT VENTURE PARTNERS, INDEPENDENT CONTRACTORS, OR UNAFFILIATED THIRD PARTIES AS A RESULT OF ANY ACT OR OMISSION IN FULFILLMENT OF OR IN BREACH OF THESE TERMS AND CONDITIONS OR OUR PRIVACY POLICY. THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU TO THE EXTENT THAT APPLICABLE LAW DOES NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. IN ANY EVENT, CHOICE'S TOTAL LIABILITY TO YOU FOR ALL LOSSES, DAMAGES, AND CAUSES OF ACTION, OR OTHERWISE SHALL NOT BE GREATER THAN THE AMOUNT YOU PAID TO ACCESS THE SITE. YOU HEREBY WAIVE ANY AND ALL CLAIMS, CAUSES OF ACTION, OR THE RIGHTS TO BRING SUCH CLAIMS OR CAUSES OF ACTION, ARISING OUT OF OR RELATED TO THE SITE, COMMUNICATION, OR THESE TERMS AND CONDITIONS AFTER ONE (1) YEAR FROM THE FIRST OCCURRENCE OF THE KIND OF ACT, EVENT, CONDITION, OR OMISSION UPON WHICH THE CLAIM OR CAUSE OF ACTION IS BASED.

If you download and/or use our iPhone or iPad App: You further acknowledge and agree that in no event will Apple, Inc. be responsible for any claims relating to the App (including, without limitation, a third party claim that the App infringes that third party’s intellectual property rights) or your use or possession of the App, including but not limited to: (i) product liability claims; (ii) any claim that the App fails to conform to any applicable legal or regulatory requirement; and (iii) claims arising under consumer protection or similar legislation. You acknowledge and agree that, to the maximum extent permitted by applicable law, Apple, Inc. will have no warranty obligation whatsoever with respect to the App.

When you use this Site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer or mobile device. You agree to accept responsibility for all activities that occur under your account or password. Choice reserves the right to refuse service, terminate accounts, remove or edit content, or cancel orders in its sole discretion.

You agree to defend, indemnify, and hold Choice, its officers, directors, employees, agents, licensors, and partners, harmless from and against any claims, actions, or demands, liabilities and settlements including without limitation, reasonable legal and accounting fees, resulting from, or alleged to result from, your violation of these Terms and Conditions.

Access to the Contents may not be legal by certain persons or in certain countries. When you access the Site, you do so at your own risk and are responsible for compliance with the laws of your jurisdiction. The following provisions survive the expiration or termination of these Terms and Conditions for any reason whatsoever: Liability of Choice and its Licensors and Partners, Use Restrictions, Idea Submissions, User Communications, Indemnity, Applicable Laws, and Complete Agreement.

These Terms and Conditions are governed in accordance with the laws of Maryland, United States of America, without regard to its conflict of law provisions. You and Choice hereby expressly consent and submit to the exclusive jurisdiction of the state and federal courts of Maryland, United States of America for the adjudication or disposition of any claim, action or dispute arising out of these Terms and Conditions. If you are a consumer in the European Union and we direct this Site at your territory, nothing in these Terms and Conditions shall preclude consumers from exercising their rights to rely on mandatory provisions of local laws or (where required by local law) to benefit from the jurisdiction of your national courts. If any provision or these Terms and Conditions is found to be invalid by any court having competent jurisdiction, the invalidity of such provision shall not affect the validity of the remaining provisions of these Terms and Conditions, which shall remain in full force and effect. No waiver of any of these Terms and Conditions shall be deemed a further or continuing waiver of such term or condition or any other term or condition.

You represent and warrant that you have the legal right, power, and authority to agree to these Terms and Conditions on behalf of yourself and the member, buyer, supplier, or other entity on whose behalf you are acting while participating in the Site. You further agree your use constitutes an electronic signature as defined by the Electronic Signatures in Global and National Commerce Act (“E-Sign”) and the Uniform Electronic Transactions Act (“UETA”) (as enacted by the states) and that you have formed, executed, entered into, accepted the terms of, and otherwise authenticated these Terms and Conditions and acknowledged and agreed that these Terms and Conditions are an electronic record for purposes of E-Sign, UETA, and the Uniform Computer Information Transactions Act (“UCITA”) and as such are completely valid, have legal effect, are enforceable, and are binding on, and non-refutable by you and the member, buyer, supplier, or other entity on whose behalf you are acting.

If you believe any Communication, Submission, or other material accessible on or from the Site infringes your copyright, you may request removal of those materials (or access thereto) from this Site by contacting Choice (address identified below) and providing the following information:

1. Identification of the copyrighted work that you believe to be infringed. Please describe the work, and where possible include a copy or the location (e.g., URL) of an authorized version of the work.

2. Identification of the Submission that you believe to be infringing and its location. Please describe the Submission, and provide us with its URL or any other pertinent information that will allow us to locate the Submission.

3. Your name, address, telephone number, and (if available) email address.

4. A statement that you have a good faith belief that the use of the work is not authorized by the copyright owner, its agent, or the law.

5. A statement that the information you supplied is accurate, and indicating that “under penalty of perjury,” you are the copyright owner or authorized representative.

6. A signature or the electronic equivalent from the copyright holder or authorized representative.

Our address and contact information for copyright issues relating to this Site are as follows:

Choice Hotels International, Inc.
Legal Department
1 Choice Hotels Circle, Suite 400
Rockville, MD 20850
Attn: Copyright Agent
trademarks@choicehotels.com

In an effort to protect the rights of copyright owners, Choice maintains a policy for the termination, in appropriate circumstances, of users of this Site who are repeat infringers.

Except as expressly provided in a particular notice or disclaimer posted by or on behalf of Choice on this Site, these Terms and Conditions, including our Privacy Policy, constitute the entire agreement between you and Choice with respect to the use of the Site and Contents.